how do we get your information?

• When you contact us directly to make an enquiry or other request.

• When you visit our website including, but not limited to traffic and location data.

• From other third parties who may lawfully pass to us information about you.

​

​

what information do we collect?

We collect information via our website and the information we collect includes some or all of the following: 

​

• Name.

• Address.

• Phone number.

• Email address.

• The pages you visited on our website and how long you visited us for.

• Your IP address.

• The internet browser and devices you are using.

• Cookie information.

• The website from which you accessed our website.

​

​

how do we use this information?

We will only process information that is necessary for the purpose for which it has been collected, for any or all of the following purposes:

​

• To contact you via email or phone with regard to an enquiry that you have made via our website.

• To provide requested services to you.

• To send marketing communications to you. Your data will not be passed to any third-party for their own marketing purposes. 

• To comply with lawful requests and legal process i.e. subpoenas or requests from government authorities.

​

 

how long do we keep your information for?

When we collect your personal data, we will only retain the data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We do not retain personal information for longer than is necessary.

​

 

cookies

We use cookies to enhance the performance of our website. Cookies are very small text documents or pieces of software code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your PC or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through Cookies include the date and time of visits and how you are using the website or mobile application.

​

When you first access our website you will be asked to consent to our use of Cookies. Please see below the cookies we use.

​

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

​

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

​

 

your rights?

You have the following rights in relation to the personal information we hold about you:   

​

• Access - If you request, we will confirm if we are processing your personal data and, if so, provide you with a copy of that personal data.

• Correct - If the personal information we hold about you is inaccurate or incomplete, you are entitled to ask us to update and edit it.

• Restrict - You can ask us to restrict the processing of your personal data in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it.

• Object - You can ask us to stop processing your personal data.

• Delete - You can ask us to delete or remove your personal data in circumstances such as where we no longer need it or if you withdraw your consent to us holding your data.

• Withdraw consent - If we rely on your consent for processing your personal information, you have the right to withdraw that consent at any time.

• Lodge a complaint – Nuzum Road Services Limited aims to resolve all queries or complaints that you may have. If you have any specific data protection queries please email info@nuzum.ie alternatively you can contact the Office of the Data Protection Commissioner at:

​​

Data Protection Commissioner

Canal House,

Station Rd,

Cooltederry,

Portarlington,

Co. Laois

Phone +353 (0761) 104 800 | LoCall 1890 25 22 31

email info@dataprotection.ie

​

 

changes to the privacy policy

We reserve the right to modify this privacy policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

​

 

contact us

You may send any questions, comments and requests regarding this privacy policy to info@nuzum.ie or by writing to us at:

 

Nuzum Road Services Limited

Mespil House

Sussex Road

Dublin 4

​